Caramel Sheet Set

Our bamboo sheet set is crafted sustainably from organic bamboo fibers, offering an eco-friendly sleep solution that’s as gentle on the planet as it is on your skin. Soft, durable, and designed to last, these sheets are Oeko-Tex certified, meaning they are free from harmful chemicals.

A tag is included on the left-hand side of the fitted sheet to save you time searching for the right corner.

Shipping Times

Once your order is dispatched, you can expect your order to arrive in just 2–5 business days for NSW, QLD, ACT, VIC, and SA. If you're in NT, WA, TAS, or a remote location, hang tight—your beautiful parcel might take up to 10 business days to reach you.

Good things take time, and trust us, this is so worth the wait!

Returns

Try It for 60 Nights – We encourage you to sleep on it - literally! Give your new bedding a few weeks to settle in, but if you're not completely satisfied, you can return it within 60 days of purchase for a full refund (minus shipping).

Products can be lightly sampled, opened, or unwrapped and still be eligible for a refund, exchange, or store credit.

While reasonable wear and tear is acceptable, returned items should be free from significant damage so we can give them a second life. All returned products are thoroughly cleaned and assessed before being donated to those in need through our charity partners.

Sale items are not eligible for a cash refund unless deemed faulty. A store credit will be issued for change-of-mind returns.

Eligibility for Returns

To qualify for a return, the following conditions must be met:

- The product must be returned within 60 days of receipt.

- Proof of purchase (e.g., receipt or order confirmation) must be provided.

- Sale items are excluded from our 60-night money-back guarantee. However, if returned in their original packaging and in perfect condition within 60 days, a store credit will be issued.

- Item is deemed "lightly sampled" i.e. no rips, stains or significant damage to the product

Initiating a Return

To request a return, exchange, or store credit, please email us at hello@sleepins.com.au with your order number, the item(s) you’d like to return, and the reason for the return. We'll send you return instructions and the appropriate shipping address.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe delivery to our warehouse.

Refund Process

Once we receive your returned product, we’ll process your refund to the original payment method within a reasonable timeframe.

Exemptions

- Our 60-night guarantee applies to one return per household.

- We reserve the right to decline returns if we detect ongoing misuse (e.g. repeated ordering and returning).

What does "lightly sampled" mean?

"Lightly sampled" refers to a product that may show minimal signs of use - such as being opened or briefly tried - but must remain in good condition. It should not be damaged, unless it arrived to you that way.

If you have any questions, feel free to contact us at hello@sleepins.com.au – we’re always happy to help.

Care

• Cold Water Only

Bamboo sheets should always be washed in cold water. While some may worry that cold water isn't sufficient for cleaning, rest assured that bamboo’s natural antibacterial properties make it difficult for bacteria and dust mites to thrive. 

• Gentle Detergents

It’s equally important to choose a mild laundry detergent. Avoid everyday detergents that contain optical brighteners, bleaches, or harsh chemicals, as these can damage your sheets and cause discoloration. Opt for a delicate wash formula, like those designed for wool.

• Removing Stains

For those tougher stains consider using a non-chlorine-based stain remover. There are plenty of options available that are gentle on bamboo fabric. Another effective method is to use baking soda – either as a paste or added to your wash.

• Gentle Cycle & Separate Wash

Select the delicate cycle on your machine and keep the temperature set to cold. It’s best to wash bamboo sheets on their own, rather than with other laundry items. This reduces the chance of damage caused by friction, such as rips, holes, or pilling.

• Drying

Dry your bamboo sheets on a delicate setting in the dryer is fine, but be sure to avoid high heat. Alternatively, you can air dry them. A great method is to let them air dry until they’re halfway dry, then finish them off in the dryer to maintain that soft, fluffy texture.

• Ironing

You can iron bamboo bedding, but keep the heat low. High heat can cause unsightly shine marks and damage the fabric. Using a steam iron is the gentlest method, or better yet, take the sheets out of the dryer and put them directly on the bed to allow any wrinkles to naturally relax.